UPS is great for moving an elephant across continents. For your small, fragile vase from eBay? They’ll treat it like a rugby ball during a scrum. Tracking is usually spot-on, but that only makes the delays more painful.
“Out for delivery” at 8 a.m. then “rescheduled for tomorrow” at 7 p.m. is a special kind of Stockholm syndrome. Thanks, UPS.
