Think of a council like the manager of your local pub. When the manager’s great, the beer flows, the toilets are clean, and the staff smile. When they’re not?
Suddenly, the beer’s warm, the bins overflow, and nobody answers the phone. That’s what we’re looking at: rotten services, shocking value for money, and a general vibe of “we’ll get back to you… in six months.”
We’re using data from resident surveys and official reports. It’s like looking at a report card, but for grown-ups who should really know better.
