Call just to say hi. Ask about the new collection. Pretend you’re a shoe detective. The reps are delightfully British—they’ll call you “love” or “darling.” Free British accent!
One customer called to complain about a missing shoe box. The rep sent a replacement box with a handwritten note. “Shoes deserve a good home,” it read. Classic.
So grab your phone. Dial that number. You’ll laugh, learn, and maybe even fix a shoe. Worst case: you get a new friend in customer service. Best case: you get a free shipping code. Both wins.
Go on. Be brave. The number is waiting. Your feet will thank you. And you’ll have a story for dinner parties. “I called Moda In Pelle and they taught me how to use a hair dryer on leather.” That’s the kind of weird flex everyone loves.
