First, have your NHS number ready when you call. It’s not always needed, but it makes you look like a pro.
Second, ask about waiting lists. Many dentists will put you on a list if they’re full, and you might get a call when someone moves away (or finally flosses regularly).
Third, don’t be shy about asking for help. If you’re confused about eligibility, the dentists’ receptionists have heard it all—trust me, they’re patient veterans.